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  1. Counter Culture DIY
  2. Website and Rewards Questions

Website and Rewards Questions

Website Questions

  • I never received confirmation of my order.
  • I bought some items and the next day they went on sale, can I get a refund?
  • My business is tax exempt. Can I place my exception on file with CCDIY?.
  • Can I use more than one credit card, debit card, or other format of payment when checking out?
  • Can I use a gift card, VISA, Mastercard, etc. to pay when checking out of counterculturediy.com?

Culture Cash Rewards Questions

  • Will I get notified before my Culture Cash Points Expire?
  • How do I join the Culture Cash Rewards Program?
  • How do I earn Culture Cash points?
  • Do my accumulated points expire?
  • How do Culture Cash Membership Tiers work?
  • Does my Membership in a level expire?
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Counter Culture DIY